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Nebraska OverDrive Libraries logoAdministrative Information for the Nebraska OverDrive Libraries Consortium

Access
Authentication
Circulation Policies & Settings
Collection Development (Budget)
Collection Development Policy
Funding History
Hold Ratios & Additional Copies
How to Participate
Mailing List
MARC Records
Marketing Materials
Monthly Circulation and Holdings Reports
Non-Resident Borrowers
OverDrive Advantage
OverDrive Marketplace
Participating Libraries
Staff Training & Patron Assistance
Troubleshooting

Access

Patrons of member libraries can browse, checkout, and enjoy ebooks, audiobooks, and magazines directly through the group's virtual branch website, https://nebraska.overdrive.com, or by downloading and setting up the free Libby app.

Some member libraries also provide access to digital titles directly via records in their online catalogs.

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Authentication

While anyone can go to the Nebraska OverDrive Libraries virtual branch website site and browse or search to see what titles are included in the collection, only authorized patrons of member libraries may sign in in order to checkout and download titles. There are two primary ways in which member libraries can authenticate their patrons:

  1. Libraries that use an integrated library system (ILS) that supports remote patron authentication can set up authentication directly with OverDrive by filling out and submitting an ILS Vendor Settings form. The data submitted via this form enables OverDrive to authenticate (or block) patrons based on real-time data from the ILS. In our consortium we have member libraries with SIRSI, Polaris, and Apollo using this authentication method. The ILS Vendor Settings form can be requested from and submitted to Susan Knisely.
     
  2. Libraries that use an ILS that doesn't support remote patron authentication can have the Nebraska Library Commission handle patron authentication to OverDrive for them. In order for the Nebraska Library Commission to do this libraries will need to submit patron data (specifically barcodes) for all patrons they want to have access to OverDrive. Libraries will need to provide updated patron data to the Nebraska Library Commission when they issue new cards or delete patron accounts.
      
    To assist libraries in updating patron data on file with the Nebraska Library Commission we have created a password-protected page on our website that allows libraries to quickly and easily update patron data. This page is located at https://nlc.nebraska.gov/scripts/overdrive/patronupload.asp and can be used to: 
          
    • Add a Library Card Number
    • Delete a Library Card Number
    • Upload a File Containing Multiple Library Card Numbers  

Individual library card number additions and deletions will take effect immediately, in real time. Uploaded files are handled manually by Library Commission staff. Please allow several days for uploaded files to be processed. Login information needed to to access this page is available upon request from Susan Knisely or Devra Dragos.

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Circulation Policies & Settings

The following circulation policies and settings have been established by a vote of the libraries participating in the Nebraska OverDrive Libraries Group. These settings can and should be reevaluated in response to patron feedback and patterns of use. Changes can be made at the discretion of the group.

  • Circulation period for audiobooks = 7 or 14 days (started with 14 days; changed to 7 days on June 16, 2008 due in part to the fact that audiobooks couldn't be returned early at the time; changed to patron choice 10-26-11)
  • Circulation  period for eBooks = 7, 14 or 21 days (eBooks CAN be returned early; started with 21 days; changed to patron choice 10-26-11)
  • Number of titles a patron can check out at one time = 6 total (started with 3; went to 4 on November 1, 2008; increased to 6 on January 6, 2014)
  • Number of titles a patron can have on hold at one time = 3
  • Number of days a title placed on hold will be reserved for the patron once it becomes available for the patron to check out = 3 days (starting when a notice is emailed informing the patron the title is available)

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Collection Development (Budget)

Annual participation fees submitted by participating libraries, in addition to Nebraska eReads funds, are used to purchase content.

The group has typically divided the budget as follows:

  • Adult Fiction (current, popular, bestsellers) - 57%
  • Adult Non-Fiction (current, popular bestsellers) - 20%
  • Juvenile/Young Adult - 23%

The group currently purchase both audiobooks and eBooks:

  • Audiobooks are available in MP3 format and have been purchased regularly since the group went live in March 2008. The average cost of audiobooks purchased for the collection in 2015-2016 was $55.00.
     
  • eBooks are available in EPUB, PDF, and OverDrive READS formats and have been purchased regularly since July 2010. The average cost of eBooks purchased for the collection in 2015-2016 was $22.00.
     
  • The group made its first eBook purchase in July 2010 using funds appropriated from the audiobook budget.  Starting in October 2010, 1/3 of the total budget was allocated for eBooks and 2/3 for audiobooks. In April 2011, based on high demand for eBooks, the group voted to shift funds into the eBook budget so that approximately 1/2 of the budget goes for eBooks and 1/2 our budget goes for audiobooks.

Primary collection development responsibilities are currently shared by two volunteer selectors from member libraries, both of whom happily welcome title suggestions:

  • Mary Jo Mack, Director of the John A. Stahl Library in West Point currently purchases adult fiction. (Email title suggestions to maryjo@wplibrary.com)
     
  • Karen Drevo, Youth Services Librarian at Norfolk Public Library currently purchases adult non-fiction and JUV/YA titles. (Email title suggestions to kdrevo@norfolkne.gov)

Title suggestions may also be emailed to Nebraska Library Commission staff members Susan Knisely or Devra Dragos.

To search the complete catalog of titles available to purchase, member librarians are encouraged to login to OverDrive Marketplace. (See more information about OverDrive Marketplace below.)

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Collection Development Policy

Content purchased for the Nebraska OverDrive Libraries collection is selected in accordance with the guidelines established in the Nebraska OverDrive Libraries Collection Development Policy.

This policy includes the consortium's Request for Reconsideration/Material Challenges process, along with information on how patrons of participating libraries can submit a Request for Reconsideration Form.

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Funding History

Funding for year one of the Nebraska OverDrive Libraries Group consisted of the following:

  • One-time cost to create group website: $28,000 (Nebraska Library Commission)
  • Year one maintenance fee: $12,000 (Nebraska Library Commission)
  • Year one content budget: $28,552.34 (Participating Libraries)
  • One-time content subsidy: $20,000 (Nebraska Library Commission)

Total Year One Budget: $88,552.34 / Year One Content Budget: $48,552.34

Annual Maintenance Fee: NLC has and will continue to pay the $12,000 annual maintenance fee. Beginning in 2016, this fee will increase by $2,000 annually, for at least 5 years, so $14,000 in 2016, $16,000 in 2017, etc.

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Hold Ratios & Additional Copies

In October 2011 the group voted to lower our target hold ratio (the number of holds on a title divided by the number of copies owned) from 8 to 6; in December 2013 the group voted to lower the hold ratio to 5. This means that whenever possible we will buy additional copies of titles so that there is at least one copy of the title for every five holds on it.

Since 2013, changes to licesning models (specifically, titles expiring after a certain number of checkouts or a certain amount of time) and cost have complicated the decision about whether or not to purchase additional copies -- or replacement copies after a licensed item expires. The group voted for the selectors to exercise personal discretion in these decisions going forward, taking into account licensing model, cost, and past circulation.

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How to Participate

To learn how your Nebraska public library can participate in our group, see Joining the Nebraska OverDrive Libraries Consortium.

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Mailing List

At least one staff member from each participating library should be signed up for the Nebraska OverDrive mailing list, where concerns, announcements, and general information about the Nebraska OverDrive Libraries project are shared. Additional staff members from participating libraries are welcome to sign up as well.

To post a message to the group send an email to NEBRASKAOVERDRIVE@nlc.state.ne.us

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MARC Records

OverDrive MARC Express offers ready-to-load MARC records to your library at no cost. OverDrive creates these minimum MARC records in-house and delivers them to OverDrive Marketplace the day after a content order is placed. Your library can then load the record as is, or edit to suit your specific needs.

To access MARC Express records through Marketplace, your Marketplace account must have "Download MARC records" permission. If you need this permission added to your account, please contact Susan Knisely.

For additional information, see OverDrive Resource Center MARC Records.

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Marketing Materials

Visit the OverDrive Resource Center's Marketing & Outreach site to download the latest marketing materials. Be sure to check out all the tabs: Customize, Trending, Social, Print-Ready, and Outreach.

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Monthly Circulation and Holdings Reports

The Nebraska Library Commission compiles reports tracking monthly circulation statistics for each participating library, plus holdings statistics for the consortium as of the last day of each month. These statistics include:

  • Total checkouts.
  • Checkouts of Advantage copies owned by your library to your patrons.
  • Checkouts of Advantage copies owned by your library to patrons of other libraries.
  • Checkouts of Advantage copies owned by other libraries to your patrons.

Circulation statistics by schools that partner with participating public libraries through the Public Library Connect program are also tracked in these reports.

Advantage libraries that share copies of titles they purchase with the consortium are eligible for lender compensation based on checkouts of Advantage copies they own to patrons of other libraries.

Reports are distributed monthly to participating libraries via the Nebraska OverDrive mailing list and are also archived online in case participants need access to past reports.

See all Monthly Circulation and Holdings Reports.

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Non-Resident Borrowers

Libraries that participate in the Nebraska OverDrive Libraries group are strongly encouraged to have written non-resident borrower policies in place that outline not only who is eligible for a non-resident card, but also what services non-resident card holders are entitled to use.

It is understood that libraries in the group will arrive at different policies based on their different local situations (funding source, philosophy, geography, etc.). However, libraries should keep in mind the following clause from the OverDrive license agreement: "It is agreed that the criteria for defining Authorized Patron shall include some restrictions from allowing users with no practical physical access to the Library's location."

It should also be noted that licensed, online/electronic resources are outside the scope of the NebrasKard program.

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OverDrive Advantage

OverDrive Advantage gives libraries that are members of a consortium the ability to offer titles exclusively for their patrons. OverDrive Advantage members can purchase additional copies of popular titles that are already in the shared collection as well as titles that are not yet available in the shared collection. OverDrive Advantage membership allows libraries to offer their patrons reduced waiting lists on popular titles, plus a custom collection of titles developed specifically for the local community

OverDrive Advantage members receive a special login to their consortium's current Marketplace account. This allows them to purchase titles for their Advantage collection. Loan periods and lending rules established by the consortium remain the same for OverDrive Advantage titles.

Libraries will be charged an enrollment fee to be set up as an Advantage library. This fee has typically been applied as an OverDrive Advantage content credit that can be used by the library to purchase content. Advantage libraries can purchase additional content at any time, as long as account is in good standing. Content purchases will be billed to the library. For current enrollment fee information or to request an Advantage enrollment form, email Susan Knisely.

Advantage Plus: Advantage libraries can also choose to participate in Advantage Plus, which allows them to share some or all of their Advantage titles with other libraries in the consortium, while maintaining priority on holds for their own users. Libraries that participate in Advantage Plus are eligible to receive lender compensation from the Nebraska Library Commission. If libraries aren't already set up to receive lender compensation for OCLC interlibrary loans to Nebraska libraries, they will need to fill out paperwork in order to be eligible.

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OverDrive Marketplace

OverDrive Marketplace is the password-protected acquisition, circulation, and site management portal for OverDrive's Digital Library Reserve system. It allows authorized library staff to review titles available for purchase, generate usage reports and statistics, reactivate download links, and more.

Marketplace  accounts have been set up for directors of participating libraries. Accounts can be set up for additional staff members of participating libraries upon request.

To access OverDrive Marketplace go to http://marketplace.overdrive.com

If you need to have your login information sent to you again or if you need to request an additional account email Susan Knisely.

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Participating Libraries

There are currently 190 Nebraska libraries participating in the Nebraska OverDrive Libraries consortium.

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Staff Training & Patron Assistance

To prepare your staff to assist patrons with OverDrive, be sure to take advantage of training opportunities!

  • Visit OverDrive's Staff Training website to register for online training sessions, view recordings of training sessions, and access additional training resources!

Don't forget these helpful online resources available directly from OverDrive:

  • OverDrive Help Videos - Access short videos demonstrating how to use OverDrive.
      
  • OverDrive Device Profiles -- Each profile lists recommended software and/or apps, compatible formats, and links to articles and videos containing step-by-step instructions to help you get started with a particular device. 
     
  • OverDrive Help - Access articles on a variety of help topics.
      
  • Libby Help - Get help using Libby, the newest app from OverDrive. Libby is recommended for patrons who are new to OverDrive. Libby is available for Android, iOS (iPhone/iPad/iPod touch), and Windows 10.

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Troubleshooting

The first line of defense for patrons who experience problems with OverDrive should be their local librarian. If the local librarian is unable to troubleshoot the problem, the librarian can login to OverDrive Marketplace and fill out a support form. 

What follows is a sampling of the types of information that may be required in order to troubleshoot a problem:

  • Patron's Library Card Number
  • Patron's PIN or last name (if applicable)
  • Title and Format (MP3, EPUB, PDF, Kindle) of Problem Media
  • Patron's Operating System (Windows Vista, Windows XP, Mac OS X, Android, iOS, etc.)
  • Patron's Browser and Version Number (IE 7.x, Firefox 3.x, etc.)
  • Device that patron is using
  • Text and/or screen shot of any error messages

Contacting OverDrive Tech Support directly:

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For more information, contact Databases.